Shipping policy

Shipping Policy

🕒 Delivery Time — Orders arrive within 7 to 14 days of being placed, depending on product availability and payment verification.

🚚 Shipping Cost — Every Avasa order ships completely free.

📦 Shipping Method — Orders are sent via a trusted courier service and require a signature on delivery.

🔎 Tracking Information — As soon as your order ships, you will receive a tracking number so you can follow its progress on the courier's website.

📍 Delivery Changes — Need to update your delivery address after ordering? Please get in touch as soon as you can. We will do our best to accommodate you, though changes cannot be guaranteed once an order is already being processed.

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Return Policy

📅 Return Window — You have 14 days from the date of delivery to request a return.

✅ Return Criteria — To qualify, items must be unused and in their original condition and packaging, with all tags and labels still attached.

🔄 How to Return — To begin a return, reach out to our customer care team with your order number and the reason for the return. We will guide you through every step.

💳 Refunds — Once approved, refunds are processed within 14 days of us receiving your returned item and credited back to your original payment method.

📮 Return Shipping — Return shipping costs are covered by the customer, unless the item arrived damaged or defective, in which case we take care of it.

📧 Questions? Reach us any time at support@avasa.com.